Monica Millares is a dynamic FinTech entrepreneur and product leader passionate about creating solutions that transform people’s financial lives. With nearly 20 years of experience across financial services, she brings deep expertise in product development, customer experience, and building high-performing teams.
Millares currently leads Payment Products at Spin. After 18 years building her career internationally, she returned to Mexico with a clear ambition to bring her global experience home and contribute to building the future of financial services in the region.
Previously, Millares was Product Principal at BigPay, where she led Product and Design. As a member of the founding team, she helped build BigPay from zero to one, expanding its offering into multiple product lines and supporting its international growth across Malaysia, Singapore, and Thailand. During her time there, she also played a key role in shaping the culture, product practices, and ways of working that enabled the company to evolve from startup to scale-up. BigPay now serves more than 1.4 million customers. Before BigPay, Millares was among the first employees at UK challenger bank Tandem, where she focused on building its credit card proposition from the ground up. Earlier in her career, she held roles with leading financial services organisations including Visa, Barclays, and a Mexican development bank.
Millares also serves on the Board of PayEd and has been recognised as one of Singapore’s FinTech65 Product Leaders and as a Women in FinTech. She has been a speaker multiple times at Money20/20, one of the financial technology industry’s leading global conferences, sharing the stage with senior leaders from organisations including JPMorgan, Standard Chartered, Konsentus, and Money20/20’s RiseUp programme. Her commitment to innovation and financial inclusion also extends to her podcast, Purpose Driven FinTech, where she explores how FinTech can create 10x greater impact.
Millares has a background in Engineering and holds a Master’s degree in Analysis, Design and Management of Information Systems from the London School of Economics and Political Science (LSE).